How to Request a Booking with a Pet Resort, Vet Clinic, or Yourgi Pro

Finding and Booking a Provider

Use Yourgi's search page or the mobile app to find a Pet Resort, Vet Clinic, or Yourgi Pro near you. Enter your zip code or city to see options in your area.

Sending a Request

Select your desired provider and complete the booking form with your service dates, pets, and any other required details. Once submitted, your request will be sent to your provider - note that your provider must accept the reservation before it's confirmed.

Confirmation

You can check your booking request status anytime in Yourgi. Once your provider approves, your booking status will update to Booked. If you booked with a Yourgi Pro, you'll receive an in-app notification. If you booked with a Pet Resort or Vet Clinic, you'll receive a confirmation email or SMS from your provider.

Managing Your Booking

You can view upcoming and past appointments in Yourgi. If you booked with a Yourgi Pro, you can cancel directly in Yourgi. For Pet Resort and Vet Clinic bookings, contact your provider directly to modify or cancel.